Legal Information2020-10-17T11:07:56+00:00

Legal Information

These terms and conditions outline the rules and regulations for the use of this website:

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use this website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company, Biofeedback Centre Bristol LTD.

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of the United Kingdom.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

2. Cookies

We employ the use of cookies. By using Company’s website you consent to the use of cookies in accordance with Company’s privacy policy. Most modern day interactive web sites use cookies to enable the website administrators and operators of the websites to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

3. License

Unless otherwise stated, Company and/or its licensors own the intellectual property rights for all material on All intellectual property rights are reserved. You may view and/or print pages from this website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from without explicit consent from Us;
  2. Sell, rent or sub-license material from without explicit consent from Us;
  3. Reproduce, duplicate or copy material from without explicit consent from Us;
  4. Redistribute content from Company (unless content is specifically made for redistribution and/or consent from Company has been given).

4. Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses;
  • and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • forums, community platforms operated by third parties (such as, community sites;
  • associations or other groups representing charities, including charity giving sites;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms whose primary clients are businesses;
  • and educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to

Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

By use of our corporate name; or

By use of the uniform resource locator (Web address) being linked to; or

By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Company’s logo or other artwork will be allowed for linking absent a trademark license agreement.

5. Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Website, you agree to be bound to and abide by these linking terms and conditions.

6. Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

7. Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

8. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Nothing in this disclaimer will:

(1) limit or exclude our or your liability for death or personal injury resulting from negligence;

(2) limit or exclude our or your liability for fraud or fraudulent misrepresentation;

(3) limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

This Privacy Policy applies to (hereinafter, “us”, “we”, or “Company”).

We are sincerely and deeply committed to privacy, and regard our patients and applicants with the utmost discretion. It is naturally understood that we do not discuss private matters at large. This is the principle sworn upon in the Hippocratic Oath, the origins of our modern day Oath of the Healer.

Included in the sworn Oath of the Healer is the commitment to do no harm: If a patient has intention of harming oneself or others, this will be just reason for breaking the Oath under this circumstance alone.

It is our policy to respect your privacy regarding any information we may collect while operating our website.

1. Website Visitors

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources. This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Like most website operators, Company collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Company’s purpose in collecting non-personally identifying information is to better understand how Company’s visitors use its website. From time to time, Company may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Company also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments and/or submitting contact forms. Company only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below and protected under the European General Data Protection Regulation.

2. Gathering of Personally-Identifying Information

Certain visitors to Company’s websites choose to interact with Company in ways that require Company to gather personally-identifying information. The amount and type of information that Company gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an event or fill in the contact form on our website to provide a name and email address.

3. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

4. Advertisements

Ads may appear on our website and they may be delivered to users by advertising partners, who may set tracking cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Company and does not cover the use of cookies by any advertisers.

5. Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

6. This Webite Reserves the Right to Use Google AdWords for Remarketing

We may use remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. You can delete your cache, cookies and browsing history at any time by visiting the ‚Settings‘ of your chosen web browser and following the steps required.

7. Aggregated Statistics

Company may collect statistics about the behaviour of visitors to its website. Company may display this information publicly or provide it to others. However, Company does not disclose your personally-identifying information.

8. Cookies

To enrich and perfect your online experience, Company uses “Cookies”, similar technologies and services provided by others to display personalised content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Company uses cookies to help Company identify and track visitors, their usage of the website, and their website access preferences. Company visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Company’s websites, with the drawback that certain features of Company’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Company’s use of cookies.

9. Privacy Policy Changes

Although most changes are likely to be minor, Company may change its Privacy Policy from time to time, and in Company’s sole discretion. Company encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change. Company will not notify you of updates to this Privacy Policy or any Terms of Use.

For questions, complaints and assistance please email or for urgent matters ring +44 739 487 015six.

1. Terms and Definitions

We, the Company Biofeedback Centre Bristol LTD trading as The Bristol Centre for Biofeedback, refer to either company name as well as “Us, We, I, Ourselves, Company” in both singular and plural in reference to the legal entity Biofeedback Centre Bristol LTD.

The following have been agreed upon between Company and its Data Controllers and Data Processors in keeping with the European General Data Protection Regulation:

1.1 Data Protection Legislation: (i) unless and until the GDPR is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998;

1.2 “Controller”, “Processor”, “Processing” and “Data Subject” shall have the meanings given to them in the Data Protection Legislation;

1.3 ICO means the Information Commissioner’s Office;

1.4 Personal Data means all such “personal data” as defined in the Data Protection Legislation as is, or is to be, processed by the Processor on behalf of the Controller;

1.5 Services means bioresonance and/or reiki therapy given to the client/patient as well as the Services performed by data controllers and processors (such as web hosts, email programmes, etc.) which are provided by the Processor to the Controller and which the Controller uses for the purpose[s] described in their respective agreements.

1.6 “Security Measures” means the security measures set out in Company’s Privacy Policy as well as the respective privacy policies of Company’s partners.

1.7 Clause, Schedule and paragraph headings shall not affect the interpretation of this agreement.

1.8 A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

1.9 A reference to a company shall include any company, corporation or other body corporate, wherever and however incorporated or established.

1.10 Non-Binary terminology: Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular. Unless the context otherwise requires, a reference to one gender shall include a reference to the other genders.

2. Warranties and Indemnities

2.1 Each party warrants to the other that it will process the Personal Data in compliance with this Agreement and in accordance with the Data Protection Legislation.

2.2 The Parties shall each be liable for and shall indemnify (and keep indemnified) each other against each and every action, proceeding, liability, cost, claim, loss, expense (including reasonable legal fees and disbursements on a solicitor and client basis) and demand incurred by the other which arise directly or in connection with any data processing activities which are subject to this Agreement.

3. Security Measures

3.1 The Processor shall implement appropriate technical and organisational measures as stipulated in Data Protection Legislation and/or measures imposed by the ICO to ensure an appropriate level of security and these are outlined in Section 3 “Security Measures”.

3.2 The Processor shall assess the appropriate level of security and take into account the risks related to the processing, including risk for accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Person Data transmitted, stored or otherwise processed.

3.3 All transmissions of Personal Data between the Processor and the Controller or between the Processor and any third party shall be done by means of adequate encryption agreed between the Parties in writing, verbally, or in practice / deed.

3.4 The Processor shall provide the Controller with general descriptions of the Processor’s and its Sub-processors’ (to the extent that the Processor has access to such Sub-processors information) technical and organisational measures implemented to ensure an appropriate level of security.

3.5 The Processor shall provide reasonable assistance to the Controller, taking into account relevant information available to the Processor, if the Controller is obliged to perform an impact assessment and/or consult ICO in connection with the processing of Personal Data. The Controller shall bear any costs accrued by the Processor related to such assistance.

3.6. We store data in electronic, digital, cloud-based and/or hard copy form. Hard copies are always stored in locations that are under lock and key when not supervised by Us. Digital, electronic, and cloud-based copies of data are always password protected, often use 2-step authenication methods, and are often encrypted.

4. Personal Data

Under the GDPR you may request to view the data Company holds about you. Please submit enquiries in electronic or hard copy written form. Please allow up to four (4) weeks for Company’s response.

You may invoke your right to erasure of personal information. Please submit this request in written form, and allow up to six (6) weeks for erasure. Confirmation will be sent in written form.

Please note that financial records will not be erased for up to ten (10) years after the date of transaction.

5. Contact

Our Data Protection officer in the UK and EU is Kasey J. N. Phifer, contactable at +44 7394 870 15six and as well as via post to The Bristol Centre for Biofeedback in The Practice Rooms, 14 St. Paul’s Road, Clifton, Bristol, BS8 1LR, UK.


In acceptance of services rendered by Biofeedback Centre Bristol LTD, any of its employees, volunteers, managers, or agents, you understand that:

  • Bio-Resonance and Biofeedback therapy, consultation, scans, referrals, and advice in any format does not legally constitute medical advice. Information provided before, during, and after treatment sessions serves informational purposes only. You must make an informed decision regarding your health.
  • You agree that you have consulted or will consult your GP (General Practitioner) regarding your health and any steps you take to improve or change your condition.
  • Your rights both legally and ethically are unaffected by receiving treatment. You have the right to register complaints, seek advice from other specialists, consult other healthcare practitioners for a ‘second opinion’, and pursue legal action.

We will be honest and straightforward about our ability to help you with stress and discomfort caused by the conditions and ailments we mention in our printed and on-line materials. We will update our website regularly with the latest legal compliance of our practice, professionals, and devices.

We provide holistic therapy, which is not a replacement for medical treatment. Please consult your general practitioner (GP) and/or trusted medical professional without delay and without disregard. We offer information, not medical advice nor diagnosis. We can neither promise nor guarantee to help every single individual. We do not claim to cure or treat any specific disease, condition, or ailment due to lack of sufficient clinical evidence of Biofeedback and Bioresonance Therapy in the UK according to §12.1 of the UK Code of Non-broadcast Advertising and Direct & Promotional Marketing (or “CAP Code”).

Due to the UK’s withdrawal from the EU, it is unclear whether EU conformity markings – in particular the Conformitè Europëenne (CE) Mark, which regulates the safety of electrical devices for the EEA market – will continue to be recognised by the Advertising Standards and other Authorities in the UK. Therefore, although the S.C.I.O. Bio-Resonance device used at our Centre bears the CE mark, we do not make claims and indications that are medicinal or medical as allowed under §12.1 CAP Code.

We take your health and wellbeing very seriously, which is why we regard any possible violations with serious concern.

Complaints About Practitioners

If you’d like to register a complaint regarding Kasey Phifer or Kevin Davies, please contact the:

  • International Institute for Complementery Therapists
    Portwell House
    Market Place
    SN7 7HU
    United Kingdom

citing Biofeedback Centre Bristol LTD with member identification number 191 022 59 02.

For Carol Miller, please contact the:

  • Complimentary and Natural Healthcare Council
    46-48 East Smithfield
    E1W 1AW
    United Kingdom
  • Telephone: +44 (0)20 3668 0406

We do not hold authority to process complaints regarding other practitioners or other clinics. Nevertheless, you should not feel alone, overwhelmed, or helpless if you find yourself in such a situation. Please contact us and we will do our best to help you find a solution, and ensure that others in the future are safe.

Complaints About Bio-Resonance & Biofeedback Devices

Please remember that each practitioner works with a different device. Carol Miller works with the INDIGO, Kasey Phifer works with the SCIO, and Kevin Davies works with the Hunter. Complaints should be directed to the:

  • Medicines and Healthcare Regulatory Agency
  • Telephone: +44 (0)20 3080 7080